Unsuccessfully buying a laptop at Best Buy
My wife needs a new laptop. We went to Best Buy. We found the laptop we wanted, with all the right stuff on it, at a price that we felt was reasonable. Just one minor issue. Like most laptops, this one idiotically had 1 Gig of RAM to run Vista Home Premium, so we needed to upgrade it to 2 Gig.
Me: "How much is a Gig of RAM for this laptop?"
Best Buy Employee: "About $120."
Me: "Sounds good. We'd like to get this laptop, but we want to upgrade from 1 Gig to 2 Gig."
BBE: "Okay, that'll be an extra $240."
(pause)
Me: "Uh, sorry... I just need 1 extra Gig of memory. That's $120."
BBE: "No, the laptop has 2 memory slots. Right now it has two 512MB memory cards in them, so you'll need to buy two 1 Gig memory cards to get to 2 Gig."
Me: "Riiiight... but I don't need the two 512s, which cost $120, so it's still only a $120 difference."
BBE: "No, you're buying the laptop as is, so the two 512s are your's, and to upgrade you need to buy the two 1 Gigs for $240."
Me: "And then I just throw away the two 512s?"
BBE: *shrugs*
Me: "You do understand that you've just lost this sale, right?"
BBE: *shrugs*

